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• Make sure Javascript and Java are enabled in your web brower (by default, they are).


• Reload the current Web page (shortcut key : F5).


• Clear your web browser cache.


• Clear the Java cache.

• Since Java update of January 2014 (Java 7 update 51), it is necessary to add this adress http://www.tictone.com to the exception site list of the Java control panel.

• Make sure your web browser allows the execution of Java.
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